I agree, what do you think about going over deliveries on a daily basis with employees, giving them alloted time to perform each leg, where the delivery is, and contact number of the customer - all on a "daily contract". Accidents or time delays should be cited and i should be called at the moment it happens, at the bottom of these daily contracts, will be a place for both employee and myself to sign, signifying our mutual understanding for the subject matter, and that any deviation for the contract is grounds for dismissal. yea or no?