Quote:Originally Posted by greenoak
p.s. this is so much better than ever working for anyone....its like a big experiment....


So long as you feel this way, you'll be just fine.

Quote:Originally Posted by greenoak
we have a big reputation in antiques,but have lost so many of those customers,,,,talk about a recession, probably over half of our antique wholesale customers are out of business... and the new young homeowners are not very interested ... ....so we are kind of new at a lot of things...antique dealers can judge things on a dirt floor, and retail needs it displayed etc etc...my roots are really big dealers in trucks who have lots of money to spend,,and all i had to do was get it and show it to them and give them a good deal,and thats pretty well gone....


Here's a link that might help: What Are You Trying to Accomplish?, by Michael L. Perla. The author asks a series of questions which he says are "a good first step in starting a dialogue around customer value drivers, company adaptation, and customer wants and needs." The questions are tough to answer, but it sounds like it might be a good idea to start asking them.