What you describe is exactly what a good advertising/marketing person should do.
Unfortunately, there are people out there who want to sell cookie cutter ads and care more about their fee than they do about accurately representing your business. You'll find those types in almost any profession.
I'm not sure exactly what the purpose of the OP was, so I'll say this. When you are interviewing a potential marketing or advertising person, always ask to see that person's portfolio. Also, be prepared to answer a lot of questions about your business, and be worried if the person you are considering isn't asking those questions.
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